Terms and Conditions
These Terms & Conditions ("Terms") explain the rules and guidelines for using our website, products, and services. By visiting our website or purchasing from us, you're agreeing to follow these Terms. Please read them carefully
Eligibility
● You must be at least 18 years old to use our website or make a purchase. ● If you’re under 18, you may use the site only with the involvement and supervision of a parent or guardian. ● All users must comply with Indian laws and regulations while using our platform.
Product Listings
● We aim to provide accurate and updated product details, prices, and photos. ● However, there may be mistakes or omissions due to human or technical error. ● If you notice any errors, please inform us so we can correct them promptly.
Orders
● All orders placed on our website are subject to availability and our acceptance. ● We reserve the right to: ● Cancel or refuse an order at our discretion. ● Cancel orders with incorrect pricing or if the item is out of stock. ● If your order is cancelled, we will notify you and refund the full amount (if applicable).
Pricing
● All prices are listed in Indian Rupees (INR). ● Prices may change without prior notice due to market conditions or supplier updates. ● The price shown at the time of purchase is the final price you will be charged (excluding delivery or taxes if applicable).
Intellectual Property
● PHOTOOLS is a registered trademark and division of Gujarat Photo Suppliers. ● All content on our website—logos, images, taglines, product photos, and designs—are our intellectual property. ● You may not copy, reuse, or modify our content without written permission. ● Any third-party logos or product visuals used are the property of their respective brands and are shown only for representational purposes.
Limitation of Liability
PHOTOOLS is not responsible for any damages (direct or indirect) that may result from: ●Using our website ●Errors on our platform ●Delay in delivery ●Faulty third-party products Our responsibility is limited to the value of the product purchased.
Governing Law & Jurisdiction
● These Terms are governed by the laws of India. ● Any disputes will be handled under the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
POLICY CHANGES
At PHOTOOLS, we continuously strive to improve our services, policies, and customer experience. Therefore, we reserve the right to modify, update, or revise any part of our policies at any time, without prior notice. However, we understand the importance of keeping our valued customers informed. That’s why, in the event of major policy changes that may affect your rights, usage, or interaction with PHOTOOLS, we will make every effort to notify you through the following official communication channels: ● Email – A detailed update will be sent to your registered email ID. ● WhatsApp – A brief summary of the changes along with a link to the full policy will be shared with your registered WhatsApp number. ● SMS – Where applicable, an SMS notification will be sent to your registered mobile number informing you about the update. We encourage all customers to regularly review our policy section to stay updated with the latest information. Your continued use of our services after any changes signifies your acceptance of the updated terms. If you have any questions or concerns regarding policy updates, please feel free to reach out to our customer support team.